Privacy Policy
"We," "us," or "our" means LailyDavid Inc, operating as Amelia Best Vacation Rentals & Realty ("ABVRR"), a property management company, with its principal place of business located at 85176 Napeague Dr, Fernandina Beach, FL, US 32034-7123.
Your privacy is important to us, so we have developed this Privacy Policy to explain how we collect, use, and disclose your personal information. We collect personal information when you use our website(s) (www.ameliabestvrr.com), make reservations through us or third-party booking channels (e.g., Airbnb, Vrbo), and use other services (collectively, the "Services").
We collect personal information that you provide directly to us or that is transmitted to us by booking channels. We collect data from the following sources:
• Our Website (www.ameliabestvrr.com): For direct bookings, inquiries, and newsletter sign-ups.
• Direct Reservations: When you contact us by phone or email to book a property.
• Third-Party Booking Channels: Data transmitted to us via platforms like Airbnb, Vrbo, and other booking partners for the purpose of fulfilling your reservation. The types of information collected include:
• Contact Information: We collect your name, email address, mailing address, and phone number when you make a reservation.
• Reservation and Contract Information: Information necessary to fulfill a contract, such as rental dates, property rented, guest names, and number of guests.
• Payment Information: To order products or services, you provide us with payment information. Please note that your financial information is collected and stored by a third-party payment processing company. Use and storage of that information is governed by the third-party payment processor's applicable privacy policy.
• Marketing Data: If you opt-in to our newsletter, emails, or text messages, we collect contact information specifically for promotional communications.
• Automated Information (Cookies and Tracking): Information about your computer hardware and software may be automatically collected, including your IP address, browser type, and access times.
We use the personal information we collect for the following reasons:
• Service Delivery (Contract Fulfillment): To operate our Services and deliver the services you have requested, including managing your property rental, confirming bookings, sending essential check-in instructions, and managing maintenance.
• Communication: To reply to your questions, inquiries, or customer service requests or to send you notices, updates, security alerts, or support and administrative messages related to your stay.
• Marketing: To send you our newsletter, or other promotional content via email or text, based on your consent.
• Improvement: To monitor and analyze trends, usage, and activities in connection with our Services and to improve the Services. • Billing and Collection: To carry out our obligations arising from any contracts entered into between you and us.
• Security and Compliance: To detect, investigate, and prevent fraudulent transactions and to fulfill our obligations as set out by the applicable law.
Our legal basis for collecting and using your personal information will depend on the purpose of the collection:
• Contract Necessity (Reservations): We process reservation data (name, dates, property) because it is necessary to perform the rental contract you entered into with us.
• Consent (Marketing): We process your information for promotional emails and text messages because you have given us clear consent to do so, typically through an explicit opt-in. You can withdraw this consent at any time.
• Legitimate Interests: The processing is in our legitimate interests (e.g., managing our property portfolio, system administration, fraud prevention) and is not overridden by your fundamental rights and freedoms.
• Legal Obligation: We are required by law to collect or retain your information (e.g., tax records).
We may share your personal information in the following ways:
• Service Providers (including Mailchimp): With vendors, consultants, and other service providers who process your personal information on our behalf. This includes our third-party marketing platform Mailchimp for sending emails and text messages, as well as property management software and payment processors.
• SMS Data Protection: All text messaging originator opt-in data and consent is protected and will not be shared with any third parties except for our texting service provider (Mailchimp) for the sole purpose of delivering messages.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
• Legal Requirement: To comply with a court order, law enforcement request, or other legal process.
We will only send marketing messages to you if you have given us your explicit consent. You may unsubscribe from marketing messages through a link we include on messages we send you. You can also ask us to stop sending you marketing messages at any time by contacting us at [email protected]. If you opt out of receiving promotional messages, we will still send essential non-promotional communications related to your current or future reservations.
Your personal information will not be kept longer than is necessary for the specific purpose for which it was collected (e.g., retention for tax or legal compliance after a rental stay is completed).
We will ensure that any transfer of personal information to countries outside of the United States will take place pursuant to the appropriate safeguards.
Depending on the circumstances, you may have some of the following rights under applicable data protection laws, including the right to access, correct, or request deletion of your personal information, or to withdraw consent. To exercise any of them, please contact us using the details provided in the “Contact Us” section below.
From time to time, we have the right to modify this Privacy Policy. We will take appropriate measures to inform you of significant changes. Please check this page from time to time for the latest information on our privacy practices.
The data controller of your personal information is LailyDavid Inc. If you have questions or concerns, please contact us at:
Amelia Best VRR85176 Napeague Drive
Fernandina Beach, FL 32034
Email Address: [email protected]
Telephone number: 904-593-BEST (2378)
